Buy the workflow outcome, not another automation program your team has to run.
TryAgent scopes, builds, runs, monitors, and maintains automation for one recurring operations workflow at a time. You keep humans on exceptions and pay around completed work instead of seats, bots, or implementation hours.
The service is only useful if it owns the hard parts after the first workflow goes live.
Audit one workflow
Map the current path, volume, systems, owners, delays, exception classes, and definition of a completed unit.
Scope the controlled pilot
Decide the straight-through path, human approval boundaries, system permissions, monitoring posture, and commercial unit.
Deploy inside existing tools
Connect the workflow across inboxes, documents, portals, ERPs, CRMs, spreadsheets, and queues without forcing a new operating workspace.
Operate and improve
Monitor the workflow after launch, fix breakage, tune exception handling, and expand only after the first scope proves value.
Most buyers are choosing who owns the workflow after launch.
If the internal team wants a platform and a backlog, buy tools. If the team wants a workflow to run, compare the operating model more than the feature list.
DIY automation tools
Useful when the workflow is simple and your team wants to own build and maintenance. Risk increases when exception handling, monitoring, and system changes become a hidden internal backlog.
Compare DIY tools →RPA platforms
Useful for highly structured tasks and mature internal automation teams. Less attractive when UI fragility, exception routing, and long-term upkeep become the real bottleneck.
Compare RPA →Consulting projects
Useful for strategy, redesign, and transformation planning. Less useful when the buyer needs the workflow to run in production after the roadmap is written.
Compare consultants →What TryAgent owns
- +Workflow discovery, bottleneck mapping, and completed-unit definition.
- +Implementation across the systems already involved in the workflow.
- +Human exception paths, approval routing, and escalation context.
- +Monitoring, action history, and post-launch workflow maintenance.
- +Iteration when source systems, rules, queues, vendors, or process owners change.
- +Commercial alignment around completed outcomes rather than software access.
What your team still owns
- -Business policy decisions, approval authority, and risk thresholds.
- -Access approval and security review for the systems involved in the workflow.
- -Human decisions on exceptions that require judgment or context outside the agreed scope.
- -Final sign-off on the completed-unit definition and pilot boundaries.
- -Internal communication with the operators whose workflow is being changed.
Best-fit workflows
- +The workflow repeats often enough that manual coordination has a visible cost.
- +Work crosses multiple systems, documents, queues, or teams.
- +The organization wants output, monitoring, and maintenance without staffing a new automation program.
- +A completed unit can be defined clearly enough to price and measure.
- +Humans can own exceptions while routine cases move through a predictable path.
Usually not a first fit
- -The work is mostly bespoke judgment, relationship management, or negotiation.
- -The buyer wants a broad platform rollout before choosing the first workflow.
- -The process has no stable definition of done.
- -The source systems cannot be accessed even for a read-only audit.
- -The goal is a demo rather than a workflow that someone will own in production.
Choose the page that matches where you are in the buying process.
Automation as a service explains the operating model. The adjacent pages explain the category, the role, the audit, and the commercial structure.
Operations automation
Use this if the buyer starts with recurring manual operations work before choosing the delivery model.
AI workflow automation
Use this if the buyer wants AI to read context, use tools, route exceptions, and complete workflow steps.
Workflow automation services
Use this if the buyer is looking for a partner to scope, build, run, and maintain the workflow.
Back-office automation
Use this if you are naming the operations category and the manual work between systems.
AI employee
Use this if you want the role-based framing for one managed operations workflow.
Workflow audit
Use this if you need to identify the first workflow and define the completed unit.
Per-outcome pricing
Use this if you are evaluating how pricing should connect to delivered work.
Bring the workflow that your team is tired of owning manually.
The free audit shows whether the workflow is a fit for managed automation, which unit should be priced, and which exceptions should stay human.
Book a workflow auditGet the buying-model checklist.
Leave a work email and we will follow up with the questions that separate a managed workflow fit from a DIY automation project.
What is automation as a service?
Automation as a service is a managed operating model where an external partner scopes, builds, runs, monitors, and maintains automation for a defined workflow. The buyer purchases working throughput rather than software access alone.
How is this different from buying automation software?
Software gives your team tooling. Automation as a service keeps workflow delivery, exception design, monitoring, and maintenance with the provider. It is a better fit when the internal team does not want to become the long-term automation owner.
How is this different from consulting?
Consulting often helps diagnose, design, or implement. A managed automation-as-a-service model keeps going after launch: the workflow is monitored, maintained, and improved as real operational work changes.
How should this model be priced?
The cleanest model is usually per completed outcome. The workflow audit defines the unit, such as one invoice posted, one record updated, one case triaged, or one exception packet routed.
Does automation as a service replace humans?
No. The useful model separates routine work from judgment. Humans stay on approvals, policy-sensitive cases, exceptions, and workflow changes that require context outside the agreed scope.
What is the safest way to start?
Start with a read-only workflow audit. Choose one recurring workflow, define the completed unit, identify the human exception path, and scope a narrow pilot before introducing write access.